How It Works

Getting your ESA letter is simple, fast, and completely online. Here's our straightforward process.

Most letters delivered within 24-48 hours
1

Complete Assessment

Fill out our secure online questionnaire about your mental health needs. This takes approximately 10-15 minutes.

  • Personal information
  • Mental health history
  • Current symptoms
  • Animal information
2

Professional Evaluation

A licensed mental health professional reviews your information and may conduct a brief consultation.

  • Licensed therapists in your state
  • Thorough clinical review
  • May include phone/video call
  • HIPAA-compliant process
3

Receive Your Letter

If approved, your official ESA letter is delivered digitally within 24-48 hours, ready for immediate use.

  • Instant PDF delivery
  • Valid for housing rights
  • 1-year validity
  • Verifiable by landlords

What's Included

Official ESA Letter

Signed by a licensed mental health professional, compliant with Fair Housing Act requirements.

Legal Protection Guide

Information about your rights under the Fair Housing Act and how to present your letter.

Customer Support

Dedicated support team to answer questions and help with any landlord concerns.

Easy Renewal

Simple renewal process when your letter approaches expiration.

Common Questions

How long is the letter valid?

ESA letters are typically valid for one year from the date of issue. Renewal is available before expiration.

What if I don't qualify?

If our licensed professional determines you don't qualify, you receive a 100% refund. No risk to you.

Is my information confidential?

Absolutely. We follow HIPAA guidelines and never share your health information without your consent.

Can my landlord reject my ESA?

Under the Fair Housing Act, landlords must make reasonable accommodations for ESAs in most cases.

What You'll Need

To complete your ESA letter application, please have the following ready:

  • Valid email address for delivery
  • Basic information about your mental health
  • Information about your animal (or planned animal)
  • Payment method (credit/debit card)
  • 15-20 minutes to complete the assessment
Any Domesticated Animal

Dogs, cats, birds, rabbits, and other domesticated animals can qualify as ESAs.

Ready to Get Started?

Join thousands of satisfied customers who have obtained their ESA letters through Texas Service Animals.

100% Money-Back Guarantee if you don't qualify