How Texas Landlords Handle ESA & Service Dog Requests

When you ask for an Emotional Support Animal or psychiatric service dog accommodation in Texas, both you and your landlord have specific rights. This guide explains what landlords can ask, what they cannot require, and how to talk about your ESA or service dog clearly.

Important: Under the Fair Housing Act, landlords must consider reasonable accommodation requests for ESAs and psychiatric service dogs. They cannot simply deny your request without valid reason.
What Landlords CAN Ask
Ask if the animal is an assistance animal that supports a disability
Request reasonable documentation from a licensed Texas mental health professional
Ask about animal's behavior, vaccinations, and whether it is housebroken
Remind you that you are responsible for any damage your animal causes
For service dogs, ask what tasks the dog is trained to perform

Example Script:

"I have an assistance animal that helps with my mental health symptoms. I am requesting a reasonable accommodation for housing and I have documentation from a Texas licensed provider if you would like to review it."

What Landlords CANNOT Ask
Demand your full medical records or a list of medications
Require you to share your exact diagnosis label
Insist on online registrations, ID cards, or special vests as proof
Charge pet deposits, monthly pet rent, or extra pet fees for ESAs
Deny an ESA only because of breed or weight restrictions

Example Script:

"My ESA letter explains that an assistance animal is part of my treatment plan. I am happy to provide the letter, but my health details and diagnosis are private."

Tips for Communicating with Your Landlord

Submit Your Request in Writing

Always provide your ESA accommodation request and letter in writing (email is fine). This creates a record and gives your landlord time to review.

Allow Reasonable Processing Time

Landlords need time to review your documentation. HUD guidance suggests processing within 10 days is generally reasonable.

Protect Your Privacy

You do not need to share your diagnosis, medical records, or therapy notes. Your ESA letter is sufficient documentation.

Keep Your Animal Well-Behaved

Ensure your ESA is housebroken, up-to-date on vaccinations, and does not disturb neighbors. This helps maintain a positive relationship.

Know Your Rights

Under the Fair Housing Act, most housing providers must consider ESA accommodation requests. Exceptions are very limited.

Get Help If Denied

If your request is unfairly denied, you can file a complaint with HUD or the Texas Workforce Commission Civil Rights Division.

If Your Rights Are Violated

If you believe a Texas landlord or property manager has violated your ESA rights, you have options:

  • File a complaint with HUD (U.S. Department of Housing and Urban Development)
  • Contact the Texas Workforce Commission Civil Rights Division
  • Consult with a fair housing attorney in your area

Fair housing complaints are free to file

Need an ESA Letter for Housing?

Get evaluated by a Texas-licensed mental health professional. Our letters are written to help landlords understand your rights.

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